Amadeus has started to deliver Qantas’ NDC-sourced content to pilot travel sellers to test booking, servicing through the Amadeus Travel Platform. These select travel agents can shop, book, and pay for NDC offers sourced from the Qantas Distribution Platform (QDP). This includes ancillary services not available via EDIFACT, special price offers, and fully integrated post-booking servicing like cancelling, and refunding an NDC booking.
The Amadeus Travel Platform is a robust technology platform based on fully open systems with the broadest range of global travel content available today. It is the backbone of multiple front-end solutions, including Amadeus Selling Platform Connect and the Amadeus Travel API. It will allow travel sellers and travel buyers to easily access unique offers from Qantas.
“Qantas has long been a close partner of ours, and this milestone ensures that we will continue working alongside the carrier on modern retailing capabilities. We are excited to take this next step with Qantas as we have been processing live NDC bookings through the Amadeus Travel Platform for several years now. We will continue to be an industry leader by delivering the performance, scalability, and market reach that airlines and travel sellers need as the travel industry rebuilds,” says Javier Laforgue, Executive Vice President, Airlines Distribution, Amadeus.
“This is a fantastic step forward in our partnership with Amadeus, and another milestone for our NDC program. After this pilot phase, more of our agency partners will have access to richer content through the Qantas Distribution Platform to deliver a more personalized experience for our mutual customers,” says Igor Kwiatkowski, Qantas Executive Manager, Global Sales & Distribution.
This marks a significant chapter for Amadeus’ long-term partnership with Qantas. In 2018, the airline joined Amadeus’ NDC [X] program to make NDC content available in the Amadeus Travel Platform via the Qantas Distribution Platform. The two companies have worked hand in hand since then to make this a reality and bring the benefits of NDC to Amadeus’ global travel seller network.
Pilot NDC bookings with Qantas are being made today for testing purposes in the Amadeus Travel Platform by a select group of travel agencies. Amadeus and Qantas continue to work together to extend Qantas NDC-sourced offers to other agencies and markets as more capabilities become available.