VFS Global has launched its optional CSP Assistance Service for Germany student and vocational training visa applicants in Bengaluru and Kochi, India, to provide seamless support with registration and submission on the Consular Services Portal.
Applicants who require assistance can book an appointment to visit the VFS centre, where trained staff provide step-by-step support. VFS Global is the only official and authorised provider offering this service.
Achim Burkart, Consul General of the Federal Republic of Germany in Bengaluru, said, “We are committed to making the visa application process as smooth and efficient as possible for all applicants. With the introduction of VFS Global’s new optional Consular Services Portal (CSP) Assistance service, applicants now have the option to receive personalised support throughout their visa journey. This service is designed to enhance convenience and ensure seamless experience for long-term visa applicants, reflecting our dedication to facilitating international mobility while maintaining high standards of service.”
Yummi Talwar, Chief Operating Officer – South Asia, VFS Global, said, “Many applicants are unfamiliar with online visa application processes and often rely on unauthorised third parties that charge exorbitant fees to complete tasks such as CSP registration, form filling, document scanning, and uploading. To ensure a secure, affordable, and accessible alternative, VFS Global is introducing an optional assistance service at the Visa Application Centre (VAC) designed to assist applicants in navigating the CSP platform with ease.”
Four simple steps to complete your CSP process:
Step 1 – Book an appointment
Click here to book this service. Once applicants have filled in their details, they will be contacted by a member of our staff within one working day, except on public holidays.
Step 2 – Confirm appointment
A VFS Global team member will contact applicants to discuss their requirements and document prerequisites. They will then receive confirmation for their appointment.
Step 3 – Visit the Visa Application Centre
At the Visa Application Centre, experienced VFS Global staff will scan all relevant documents and guide applicants through the CSP registration, application form and document upload at a dedicated counter. Applicants will use their own email address and contact details to create an account and set a password. VFS Global staff will not have access to their login credentials, ensuring applicants retain full ownership of their applications with no risk of unauthorised modifications.
Step 4 – Review your application before you submit it
Applicants will review their applications, acknowledge all declarations on the CSP, and submit the application.
After completing the CSP Assistance Service, applications will be reviewed on the Consular Services Portal on a first-in, first-out basis. Applicants must then book a separate appointment for biometric submission at the Visa Application Centre.
VFS Global highlighted that the CSP Assistance Service is optional, carries an additional fee, and has no influence on the processing time or outcome of the visa application.
