Taj Lakefront, Bhopal rolling out the red carpet for IATO Convention delegates

In the heart of Bhopal, where history meets natural beauty, the Taj Lakefront shines as a beacon of luxury. As the hotel hosts the 39th Indian Association of Tour Operators (IATO) Convention, Vishal Sharma, Cluster General Manager – Operations and General Manager, Taj Lakefront, Bhopal, shares how the hotel plans to showcase Bhopal’s hidden charm to a global audience. This interview highlights the hotel’s MICE capabilities and cultural offerings, setting the stage for an unforgettable convention experience.

– Prashant Nayak

Q. What motivated Taj Lakefront, Bhopal to host the 39th IATO Convention?

Bhopal, known as the ‘City of Lakes,’ is a vibrant blend of history, culture, and natural beauty. As a largely undiscovered gem, Bhopal offers a unique setting that perfectly aligns with the objectives of the 39th IATO Convention. By hosting this prestigious event, Taj Lakefront, Bhopal aims to showcase the city’s hidden wonders and contribute to its growing reputation as a key tourist destination. This convention provides a platform to enhance Bhopal’s visibility and unlock new opportunities for the local tourism and hospitality sectors.

Q. How is the hotel preparing to accommodate the 1,000 expected delegates? What measures ensure a smooth experience for all attendees?

Preparing for a convention of this magnitude requires meticulous planning and execution. Our team at Taj Lakefront, Bhopal is committed to delivering an exceptional experience for every delegate. We have streamlined the check-in process, enhanced our service protocols, and are fully prepared to manage all aspects of the event with precision. From seamless registration to exquisite dining and attentive service, our focus is ensuring every guest enjoys a flawless and memorable experience throughout their stay.

Q. Kindly provide more details on the MICE capacity and facilities emphasising strengths in hosting large-scale events such as the IATO convention

Taj Lakefront, Bhopal boasts an impressive 3,862 sq m of indoor and outdoor event space that can accommodate up to 3,000 guests. Its centrepiece is the 862 sq m pillarless ballroom, perfect for large-scale gatherings. While the hotel has not undergone any recent major upgrades, its timeless elegance, state-of-the-art technology, and unparalleled service standards make it an ideal choice for hosting large-scale conferences and events.

Q. Can you provide an overview of the hotel’s USPs that contribute to its popularity among guests?

Taj Lakefront, Bhopal stands out for its exceptional blend of cultural elegance and contemporary luxury. The hotel’s architecture showcases Madhya Pradesh’s artistic traditions, including intricate Zardozi embroidery and vibrant Bagh prints. Guests enjoy stunning lake views, diverse dining experiences, and world-class amenities, like our Infinity Pool and J Wellness Circle. Our hotel’s blend of traditional charm and modern comfort set it apart, making it a preferred choice for discerning travellers.

Q. What are the dining options and food and beverage experiences at the hotel? Are there any special menus or themes planned regularly?

Our dining experiences at Taj Lakefront Bhopal cater to every palate. Machan, our all-day dining restaurant, offers a global selection of dishes; House of Ming perfectly balances Cantonese and Sichuan flavours; and the Infinity Sky Lounge provides a sophisticated bar experience with stunning lake views. The Emperor Lounge is perfect for enjoying artisanal pastries and fine teas. We also host themed food festivals and culinary events, ensuring a dynamic and engaging dining experience for our guests.

Q. Please describe the range of accommodations available at the Taj Lakefront Bhopal.

Taj Lakefront Bhopal offers a range of luxurious accommodations, including 142 rooms and 10 suites. Room options range from Deluxe Rooms with lake or hill views to Luxury Grande Rooms and opulent suites, including the opulent Presidential Suite. Each room is designed with a blend of modern comfort and traditional artistry, featuring elegant décor and premium amenities. The Presidential Suite, in particular, offers an exceptional level of luxury with its spacious layout and exclusive features, setting a high standard for comfort and luxury.

Q. What unique challenges does Taj Lakefront, Bhopal face, and how are you overcoming them to enhance guest experiences and sustain operational excellence?

Challenges are inherent in the hospitality industry, but with a collaborative and dedicated team, we view them as opportunities for growth. Our success lies in our strong planning and unwavering commitment to exceptional service. We emphasise continuous staff training and adhere to rigorous standards to ensure every guest experience is outstanding. Our team’s unity and dedication to our philosophy of ‘Atithi Devo Bhava’ drive us to create lasting, positive impressions and deliver exceptional hospitality.

Q. What special experiences or activities does the hotel offer that enhance guests’ stay?

Taj Lakefront, Bhopal is committed to providing exceptional and personalised experiences. Our signature ‘Taj Swagat’ welcomes guests with a sacred tulsi mala and a refreshing local beverage, setting a tone of warmth and cultural immersion. Also, we offer personalised experiences such as bespoke dining arrangements, guided tours of Bhopal’s cultural landmarks, and custom art-inspired keepsakes. Our goal is to create a blend of tradition and modern luxury, ensuring that every guest leaves with cherished memories.

Q. Are there any notable nearby attractions or local experiences that IATO delegates might enjoy while staying at the Taj Lakefront, Bhopal?

Bhopal, often called the ‘City of Begums,’ is a vibrant tapestry of historical and cultural wonders. Delegates can delight in the picturesque Upper and Lower Lakes, visit the historic Gohar Mahal for regal charm, and enjoy panoramic views from the Birla Mandir. The Van Vihar National Park, Indira Gandhi Rashtriya Manav Sangrahalaya, and Tribal Museum provide deep insights into the city’s natural beauty and rich cultural heritage. Nearby, the Bhojpur Temple, the UNESCO World Heritage Site Bhimbetka Rock Shelters, and the Sanchi Stupa offer additional exploration and historical discovery opportunities, enriching the visit with diverse and unforgettable experiences.

Q. What feedback or expectations do you have from the delegates attending the IATO Convention? How does the hotel plan to address these expectations?

We anticipate that delegates attending the IATO Convention will expect a seamless and memorable experience. At Taj Lakefront Bhopal, we aim to exceed these expectations through meticulous planning and exceptional service. By focusing on every detail—from efficient check-in procedures to flawless event execution—we are committed to ensuring that each delegate leaves with a positive and lasting impression of our hotel and the vibrant city of Bhopal. Our dedicated team’s unwavering commitment to excellence is central to creating unforgettable experiences for all.