IndiGo has partnered with Infiniti Software, a prominent company in airline group revenue management technology. IndiGo has adopted GroupRM, Infiniti’s advanced group revenue management platform, to modernize, automate and enrich the travel booking experience for its group customers.
In response to the growing demand for group travel, this powerful, cloud-native solution is now seamlessly integrated into our operational framework. Built to handle high volumes while simplifying and streamlining the process, the platform improves efficiency, accelerates response times, and enhances handling of group travel requests.
Since its inception, IndiGo has remained dedicated to making air travel affordable, on-time, courteous and hassle-free. This new partnership with Infiniti Software Solutions further reinforces that commitment by offering an improved and convenient experience for group travellers.
Abhijit Dasgupta, Senior Vice President – Planning & Revenue Management, IndiGo said, “Continuous Innovation to deliver affordable fares and a hassle-free customer experience lies at the core of IndiGo’s philosophy. Through this collaboration with Infiniti, and the adoption of GroupRM, we’re not just streamlining our group booking processes, we are fundamentally enhancing how we interact with and serve our group customers. This cutting-edge platform empowers us to deliver faster, smarter, and more personalized booking experiences tailored to the unique and evolving needs of group travellers. This partnership reflects our commitment to innovation and customer satisfaction, ensuring seamless journeys for all, and is a great fit our long-term vision for a next-gen digital ecosystem.”
Ananth Narasimhan, CEO of Infiniti Software Solutions said, “Partnering with IndiGo represents a significant milestone for Infiniti. Their progressive outlook and unwavering commitment to customer experience align seamlessly with our mission. GroupRM is engineered to elevate operational agility and passenger satisfaction, two critical pillars in today’s competitive aviation industry.”
Key benefits of GroupRM include faster response times through automated workflows, improved operational efficiency by reducing manual tasks, seamless scalability during peak travel periods, adaptive AI-based pricing, and rich passenger insights to support customized offers.
