DEX Group, an airline management and General Sales Agency (GSA) with over six decades of experience in the Indian travel industry, has completed its first year of operations in Thailand. Over the past year, the company has extended its India-based GSA model to the Thai market, offering structured sales and representation services to its global airline and travel partners.
Currently, DEX Group serves as the official GSA in Thailand for:
- ITA Airways, operating 5 weekly flights on the Rome–Bangkok–Rome route
- Air Calin, operating 2 weekly flights on the Paris–Bangkok–Nouméa (New Caledonia) route
- Expedia TAAP, with continued year-on-year growth in the Thai market
With a dedicated office in Bangkok, the Group has built a robust sales and service infrastructure offering end-to-end airline management solutions. These include trade and corporate sales, marketing, customer service, and regulatory support, reinforcing its commitment to delivering consistent, high-quality services across borders.
“We entered Thailand with a clear commitment – to deliver professional, transparent, and trustworthy GSA services, just as we have done in India for nearly 60 years. Our progress this past year has validated that vision, and we’re thrilled to be making a mark with global partners like ITA Airways, Air Calin, and Expedia TAAP,” said Vidur Singal, Director at DEX Group and Head Overseas Operations.
DEX Group is accelerating its global footprint and has established an office in Dubai (UAE) with an office in Saudi Arabia to follow soon. With strategic plans to scale in high-potential markets like Saudi and other GCC regions, DEX Group aims to extend its proven GSA capabilities and expertise to partners seeking efficient and effective representation in these dynamic travel economies.
“As we expand into UAE and Saudi Arabia, our focus remains clear – delivering results through deep market understanding, ethical practices, and strong industry relationships,” said Virender Singal, Managing Director at DEX Group.
With operational offices across key Indian metro cities, Bangkok, and Dubai, DEX Group is well-positioned to support international airline and travel partners entering or scaling their presence across dynamic travel markets in Asia and the Middle East.
 with over six decades of experience in the Indian travel industry, has completed its first year of operations in Thailand. Over the past year, the company has extended its India-based GSA model to the Thai market, offering structured sales and representation services to its global airline and travel partners.){kind=link}